Mass & Mass LLC

Roofing Frequently Asked Questions

Practical roofing answers for Redmond, Bellevue, Kirkland and King County. Call (425) 435-5800 to discuss your property.

Updated October 16, 2026

Roof costs and materials

How much does a new roof cost in King County or Redmond, WA?
A roof replacement quote depends on roof area, slope, access, material, tear-off and the condition of the decking underneath. Compare quotes with the same scope: underlayment, flashing, ventilation, disposal and any decking repairs should be clear. Mass & Mass LLC provides free on-site estimates in Redmond and across King County. Our Seattle-area roof cost guide explains the main cost drivers; a property inspection is needed for your project price.
Should I repair my roof or replace it?
A localized leak or damaged flashing may call for a repair; widespread wear or recurring problems may call for replacement. The decision depends on the roof condition and the cause of the problem. Mass & Mass LLC offers roof inspections, repairs and replacement. Read our repair-versus-replacement guide before comparing the written options for your home.
Do you install metal roofs in Redmond and the Seattle area?
Yes. Mass & Mass LLC installs standing-seam metal roofs in Redmond, Bellevue, Kirkland, Sammamish and the surrounding Seattle area. Ask for a written scope identifying the panel system, flashing, underlayment and ventilation work for your property. See our metal roofing service and metal-versus-asphalt guide to compare the materials before requesting an estimate.
Do you replace asphalt-shingle roofs on the Seattle Eastside?
Yes. Mass & Mass LLC replaces asphalt-shingle roofs in Redmond, Bellevue, Kirkland, Sammamish and other Eastside communities. We hold the CertainTeed ShingleMaster installer credential. Your written estimate should identify the selected shingles, tear-off, underlayment, flashing, ventilation and cleanup, along with any allowances for decking repairs. Learn about our roof replacement service and credentials.

Choosing a roofer and checking warranties

How do I choose a roofing contractor in Bellevue, Redmond or Kirkland?
Start by checking contractor registration, bond and insurance through Washington L&I. Ask for recent project examples, references and a complete written scope so you can compare like-for-like bids. Review material and workmanship warranty terms separately. Mass & Mass LLC serves these Eastside cities under contractor registration MASSMML832MJ. Our company information, reviews and credentials are available to help you evaluate us.
How can I verify Mass & Mass LLC's contractor registration?
Search for Mass & Mass LLC or MASSMML832MJ using the contractor verification tool linked from Washington State Department of Labor & Industries. Check current registration, bond and insurance information before signing a contract. Mass & Mass LLC is based in Redmond and provides roofing services throughout the Greater Seattle area. You can also request insurance documentation when reviewing your project.
Is Mass & Mass a CertainTeed ShingleMaster contractor near me?
Mass & Mass LLC holds the CertainTeed ShingleMaster installer credential and serves Redmond, Bellevue, Kirkland, Sammamish, Seattle and surrounding communities. See our certifications page for our contractor registration and EPA Lead-Safe firm information. Manufacturer warranty eligibility depends on the selected roofing system, installation and registration requirements; the installer credential alone does not establish your project's coverage.
What workmanship warranty should I ask a Kirkland roofing contractor about?
Ask for the workmanship warranty in writing, including its term, what work it covers, exclusions, how to request service and any transfer conditions. Review it separately from the manufacturer's material warranty. For a Mass & Mass LLC project in Kirkland or elsewhere on the Eastside, use the terms in your written proposal and warranty documents. Our credentials page explains why coverage and registration requirements should be checked for the selected roofing system.

Leaks, storm damage and financing

Who handles emergency roof leaks in Bellevue and Kirkland?
Mass & Mass LLC offers emergency roof repair in Bellevue, Kirkland, Redmond and the Greater Seattle area. Call (425) 435-5800 and describe the leak, property location and any visible damage so we can discuss availability and next steps. Avoid climbing onto a wet or damaged roof. A temporary repair and a permanent repair may require different scopes; ask what the proposed work includes.
How do I file a storm-damage roof insurance claim in Washington?
Contact your insurer for claim instructions, document visible damage from a safe location and keep receipts for temporary measures that protect the property. The Washington Office of the Insurance Commissioner's damage-and-loss guidance explains these steps. Mass & Mass LLC offers storm-damage inspections and repairs in the Seattle area and can provide roofing documentation. Your insurer determines coverage under your policy. See our roof insurance guide for more questions to discuss with your insurer.
What financing options are available for roof replacement in Washington?
Mass & Mass LLC offers access to the Acorn Finance lender marketplace for roofing projects. Our roof financing page links to the provider and explains how to explore available offers. Financing is subject to lender approval and the terms offered to you. Obtain a written roofing estimate first, then review the lender's rate, fees, repayment term and total repayment amount before accepting an offer.

About Mass & Mass LLC

Where is Mass & Mass LLC located?
Mass & Mass LLC is based at 3970 W Lake Sammamish Pkwy NE, Redmond, WA 98052. Call (425) 435-5800 to discuss your roofing project or request a free estimate.
Which Seattle-area cities do you serve?
Mass & Mass LLC serves Redmond, Bellevue, Kirkland, Sammamish, Seattle and surrounding communities, including Bothell, Issaquah, Renton, Woodinville and Mercer Island. See our service areas for the full list, or call (425) 435-5800 to confirm availability at your property.
What roofing and exterior services do you offer?
Mass & Mass LLC provides roof replacement, roof repair, emergency roof repair, inspections, maintenance, storm-damage repair, metal roofing and commercial roofing. We also offer moss removal, gutters, skylights, siding and exterior painting. See our roof replacement, roof repair and service area pages, or ask us for a written scope for your property.
What are Mass & Mass's business hours?
Our published business hours are Monday through Friday, 7:00 AM to 6:00 PM; Saturday, 7:00 AM to 12:00 PM; and Sunday, 9:00 AM to 2:00 PM, Pacific Time. Call (425) 435-5800 to discuss appointment availability or an urgent leak.
How do I get a roofing estimate?
Call (425) 435-5800 or use our free estimate request. Share the property address, the service you need and a description of any leak or damage. Mass & Mass LLC can inspect the property and prepare a written scope identifying the proposed work, materials and project terms.
Have a question about your roof?

Request a free estimate or call (425) 435-5800. We serve Redmond and the Greater Seattle area.